Contact Us
Having trouble with the app or have a suggestion? Send us an email and we'll get back to you as soon as we can.
support@sandybrook.io
Frequently Asked Questions
How do I catch fish?
Swim close to a fish using the joystick, then tap and hold the Cast button. Keep holding until the catch meter fills up. Be careful not to drift away, or the catch will cancel!
Why did my diver go back to the surface?
Your oxygen tank ran out! You can upgrade your Oxygen Tank in the shop to stay underwater longer.
How do I unlock new ocean zones?
Earn gold by collecting coins from your aquarium fish and visitors. Then open the zone picker and purchase access to new zones. Each zone costs more gold than the last!
How do I grow my fish?
Switch to Aquarium Mode and feed your fish. Each time you feed them, they gain experience. Fish grow from Baby to Adult to King size, and bigger fish earn more gold from visitors!
How do I remove ads?
You can purchase the "Remove Ads" option from the Settings menu inside the app. This is a one-time purchase that permanently removes all ads. A parental gate (math problem) is presented before any purchase to ensure a parent or guardian approves.
How do I restore my purchase?
If you previously purchased "Remove Ads" and reinstalled the app, open Settings in the app and tap "Restore Purchases." Your purchase will be restored automatically through the App Store.
Is my progress saved?
Yes! Your game progress is saved automatically to your device. If you delete and reinstall the app, your local save data may be lost, but your Game Center achievements and leaderboard scores will remain.
What age is this game for?
Aquorbis is designed for kids ages 4 and up, but it's fun for the whole family! The game is rated 4+ with no violence or mature content.
Report a Bug
Found something that doesn't work right? Please send us an email at support@sandybrook.io and include:
- What happened and what you expected to happen
- Your device model (e.g., iPhone 15, iPad Air)
- Your iOS version (found in Settings > General > About)